Updating sky box software
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Your "spending limit" and "viewing restriction" settings may also be similarly reset. service may be temporarily disrupted from time to time for technical reasons, receiving this message can also mean that your set top box software needs to be updated to cope with possible enhancements made.
Simply follow the steps above for clearing faults or manually downloading software changes.
Spokeswoman Kirsty Way had said the goal was to complete the upgrade by Christmas, but Carpenter said it would take "two to three months".
That upgrade would happen in the middle of the night and would take about 10 to15 minutes, Carpenter said.
From the main menu, head down to Settings and go into System Info.
That's why, from today, 21 July, Sky is rolling out a feature update to Sky Q boxes, to add new functionality and to tweak the user experience a touch to make the service even better than before.
Pocket-lint was invited to see some of the main changes, so here are the highlights to expect when your Sky Q box receives the first major software update since launch.
The latest software version for Sky EPG is 5.08.6 (July 2010).
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